Privacy Policy
Last Updated: January 15, 2025
At glowlyflux, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget review services. We're committed to transparency about our data practices.
This policy applies to all users of glowlyflux.com and our related services. By using our platform, you agree to the terms outlined here. If something doesn't make sense or you have questions, reach out to us directly.
Information We Collect
When you use glowlyflux, we collect several types of information to provide you with better budget review services. Some of this you give us directly, and some we gather automatically as you use the platform.
Information You Provide
When you create an account or use our services, you share information with us voluntarily. This includes your name, email address, phone number, and business address. If you're using our budget review tools, you'll also provide financial data like income statements, expense records, and budget allocations.
Financial Data: We handle your financial information with extra care. This includes transaction histories, budget categories, spending patterns, and any documents you upload for review purposes. We never share this data with third parties without your explicit consent.
Automatically Collected Data
Our systems collect technical information when you visit our site. This includes your IP address, browser type, device information, and how you interact with our platform. We use cookies and similar tracking technologies to understand user behavior and improve our services.
- Device and browser specifications
- Pages visited and time spent on each section
- Click patterns and feature usage
- Login times and session duration
- Referral sources and search terms
How We Use Your Information
We use the data we collect to provide, maintain, and improve our budget review services. Here's what that actually means in practice.
Service Delivery
Your information helps us deliver personalized budget analysis and recommendations. We analyze your financial data to identify spending patterns, suggest optimization opportunities, and generate comprehensive budget reports tailored to your business needs.
Platform Improvement
We study how people use glowlyflux to make it better. This means looking at which features get used most, where people encounter problems, and what kind of reports are most valuable. We use this insight to refine our algorithms and add new capabilities.
Communication
We'll send you important updates about your account, changes to our services, and relevant financial insights. You can control most of these communications through your account settings, though some service-related messages are necessary for platform operation.
Security and Compliance
We monitor for suspicious activity, prevent fraud, and ensure compliance with South Korean financial regulations including the Personal Information Protection Act. This sometimes requires analyzing usage patterns and maintaining detailed access logs.
Data Retention and Storage
We keep your information only as long as necessary to provide our services and meet legal requirements under South Korean law.
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Duration of account + 3 years | Contract fulfillment, PIPA compliance |
| Financial Records | 5 years from last transaction | Financial records laws, tax regulations |
| Communication Logs | 2 years from last contact | Customer service quality, dispute resolution |
| Usage Analytics | 1 year from collection | Service improvement, legitimate interest |
| Marketing Preferences | Until withdrawal of consent | User consent, marketing law compliance |
After the retention period expires, we securely delete or anonymize your data so it can no longer identify you. If you close your account, you can request immediate deletion of most data, though we may retain some information to comply with legal obligations.
Your Rights Under South Korean Law
The Personal Information Protection Act gives you specific rights regarding your data. We respect these rights and make it straightforward to exercise them.
Access and Correction
You can view and update most of your information directly through your account dashboard. For data that isn't accessible through the interface, send us a request at support@glowlyflux.com. We'll provide a complete copy of your personal information within 10 business days.
Data Portability
You have the right to receive your data in a structured, commonly used format. We provide exports in CSV and JSON formats that you can use with other services. Financial reports can be downloaded as PDF documents. Request a full data export through your account settings or by contacting our support team.
Deletion Rights
You can request deletion of your personal information at any time. We'll process deletion requests within 15 business days, though some data may be retained to comply with legal obligations or resolve disputes. After deletion, some information may remain in backup systems for up to 90 days before permanent removal.
To exercise any of these rights, contact us at support@glowlyflux.com or call +82623752697. We may need to verify your identity before processing certain requests to protect your information from unauthorized access.
Data Security Measures
Protecting your financial information is our top priority. We've implemented multiple layers of security to keep your data safe from unauthorized access, disclosure, or loss.
All data transmitted between your device and our servers uses TLS 1.3 encryption. Financial information is encrypted at rest using AES-256 encryption standards. Our database servers are housed in secure facilities in South Korea with restricted physical access and 24/7 monitoring.
Access Controls
Only authorized personnel can access user data, and access is logged and regularly audited. Our team members receive security training and sign confidentiality agreements. We use multi-factor authentication for all internal systems and implement role-based access controls to limit data exposure.
Regular Security Audits
We conduct quarterly security assessments and annual penetration testing by independent security firms. Our systems are monitored continuously for suspicious activity, and we maintain an incident response plan to address potential breaches quickly.
Despite our best efforts, no system is completely secure. If we detect a data breach affecting your information, we'll notify you within 72 hours as required by South Korean law and provide detailed information about what happened and steps to protect yourself.
Third-Party Services
We work with carefully selected service providers to operate our platform. These partners may access your information only to perform specific tasks on our behalf.
Cloud Infrastructure
Our platform runs on cloud servers located in South Korea. These providers handle data storage and processing under strict contractual agreements that require them to protect your information according to South Korean privacy laws.
Payment Processing
If you make payments through our platform, we use licensed payment processors that comply with South Korean financial regulations. We don't store complete payment card information on our servers. Payment processors maintain their own security standards and privacy policies.
Analytics Tools
We use analytics services to understand how people use our platform. These tools collect information about your visits, including pages viewed and features used. This data is aggregated and anonymized whenever possible. You can opt out of analytics tracking through your account settings.
Important: We never sell your personal information to third parties. Any data sharing occurs only to provide our services, comply with legal requirements, or with your explicit consent.
Cookies and Tracking
We use cookies and similar technologies to make our platform work properly and understand how you interact with our services. Here's what we actually do with them.
Essential Cookies
These are necessary for basic platform functionality. They remember your login status, security settings, and session information. You can't disable these without breaking core features of the service.
Functional Cookies
These remember your preferences like language settings, dashboard layout, and display options. They make your experience more personalized but aren't strictly required for the platform to work.
Analytics Cookies
We use these to understand which features are popular, identify problems, and improve our services. They collect information about how you navigate the platform and what features you use most often. You can disable analytics cookies through your browser settings.
Most browsers let you control cookies through their settings. Keep in mind that disabling cookies may affect your ability to use certain features of our platform.
International Data Transfers
Our primary operations are in South Korea, and we store most data within the country. In some cases, we may need to transfer information internationally to service providers or partners in other countries.
When we transfer data outside South Korea, we ensure appropriate safeguards are in place. This includes using standard contractual clauses, verifying that recipient countries have adequate privacy protections, or obtaining your explicit consent for the transfer.
You have the right to ask about international transfers of your data and the protections in place. Contact us if you want more details about where your information is stored and how it's protected across borders.
Children's Privacy
Our services are designed for businesses and are not intended for individuals under 18 years of age. We don't knowingly collect information from children. If we discover that we've accidentally collected data from someone under 18, we'll delete it promptly.
If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately so we can remove it from our systems.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect.
Continued use of our services after policy changes means you accept the updated terms. If you don't agree with changes, you can close your account before they take effect. We maintain an archive of previous policy versions, available upon request.
Contact Information for Privacy Inquiries
Questions about how we handle your information? Want to exercise your privacy rights? We're here to help.
You can reach our privacy team several ways. Email is usually fastest: support@glowlyflux.com. We respond to most privacy inquiries within 2-3 business days. For urgent matters, call us at +82623752697 during business hours.
Written requests can be sent to our office:
glowlyflux
33 Sinjeong-ro106beon-gil
Sinjeong 5(o)-dong, Nam-gu
Ulsan, South Korea
Questions About Your Privacy?
We believe in transparent data practices and want you to feel confident about how we handle your information. If anything in this policy is unclear or you have specific questions about your data, don't hesitate to reach out.
Email: support@glowlyflux.com
Phone: +82623752697